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Contact & support
OwnSpace is developed by Sérgio Dourado Lopes. For help with the app or questions about your data, contact:
Getting help
Tell us your app version, phone model and what happened. If you send a screenshot, cover personal information that is not relevant to your question. Never send passwords, sign-in tokens or payment card details.
Purchases
Premium is a permanent, one-time Google Play purchase. It adds older import history and more custom sections; AI help is not included. Use the app’s Restore purchases option with the same OwnSpace account to recover an eligible purchase. Contact us if you need help.
Backups and a new phone
The library is stored locally. Signing in alone does not restore it. Recovery requires an existing Google Drive backup or a local export. Before reinstalling or changing phones, check that you have a backup you can restore.
Privacy questions
See the privacy policy for information about local data, optional email import, backups and AI processing. Contact us if you have questions or want to make a request about data associated with your OwnSpace account.
Português
Também podes escrever em português para o e-mail acima. Indica a versão da app, o modelo do telemóvel e o que aconteceu.